Privacy Policy

General

As the operator of this website and as a company, we come into contact with your personal data. This concerns all data that reveals something about you and by which you can be identified. In this privacy policy, we would like to explain how, for what purpose and on which legal basis we process your data.

Responsible for the data processing (“data controller”) on this website and in our company is:

Höllering's Webagentur / Noah Justin Höllering

Friedrich-Engels-Straße 7

08340 Schwarzenberg/Erzgebirge

Deutschland

Phone: 017614377485

E-mail: noah@hoellerings.com

General information

How long do we store your data?

In some parts in this privacy policy, we inform you about how long we or the companies that process your data on our behalf will store your data. In the absence of such information, we store your data until the purpose of the data processing no longer applies, you object to the data processing or you revoke your consent to the data processing.

In the event of an objection or revocation, we may however continue to process your data if at least one of the following conditions applies:

We have compelling legitimate grounds for continuing to process the data that override your interests, rights and freedoms (only applies in the case of an objection to data processing; if the objection is to direct marketing, we cannot provide legitimate grounds).
The data processing is necessary to assert, exercise or defend legal claims (does not apply if your objection is directed against direct advertising).
We are required by law to retain your data.

In this case, we will delete your data as soon as the requirement(s) cease to apply.

Data transfer to the USA

On our website, we use tools from companies that transfer your data to the USA and store it there and, if necessary, process it further. The European Commission has adopted an adequacy decision for the EU-US data protection framework. The decision establishes that the US ensures an adequate level of protection for EU personal data transferred to US companies. This decision is based on new safeguards and measures put in place by the US to meet data protection requirements. The adequacy decision includes, among other things, restrictions and safeguards on access to data by US intelligence agencies. Binding safeguards were introduced to limit US intelligence agencies' access to what is necessary and proportionate to protect national security. In addition, enhanced oversight of US intelligence activities was established to ensure that restrictions on surveillance activities are respected. An independent redress mechanism has also been established to handle and resolve complaints from European citizens about access to their data. The EU-US data protection framework thus allows European companies to transfer data to certified US companies without having to introduce additional data protection safeguards. A list of all certified companies can be found at the following link: https://www.dataprivacyframework.gov/s/participant-search.

A change in the European Commission's decision cannot be ruled out.

Your rights

Objection to data processing

IF IT'S STATED IN THIS PRIVACY STATEMENT THAT WE HAVE LEGITIMATE INTERESTS FOR THE PROCESSING OF YOUR DATA AND THAT THIS PROCESSING IS THEREFORE BASED ON ART. 6 PARA. 1 SENTENCE 1 LIT. F) GDPR, YOU HAVE THE RIGHT TO OBJECT IN ACCORDANCE WITH ART. 21 GDPR. THIS ALSO APPLIES TO PROFILING THAT IS CARRIED OUT ON THE BASIS OF THE AFOREMENTIONED PROVISION. THE PREREQUISITE IS THAT YOU STATE REASONS FOR THE OBJECTION THAT ARISE FROM YOUR PARTICULAR SITUATION. NO REASONS ARE REQUIRED IF THE OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT ADVERTISING.

THE CONSEQUENCE OF THE OBJECTION IS THAT WE MAY NO LONGER PROCESS YOUR DATA. THIS ONLY DOES NOT APPLY IF ONE OF THE FOLLOWING PREREQUISITS EXISTS:

WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS.
THE PROCESSING IS NECESSARY FOR ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS.

THESE EXCEPTIONS DO NOT APPLY IF YOUR OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT ADVERTISING OR TO PROFILING RELATED TO IT.

Other rights

Withdrawal of your consent to data processing

Many data processing operations are based on your consent. You can give this consent, for example, by ticking the appropriate box on online forms before you send the form, or by allowing the operation of certain cookies when you visit our website. You may revoke your consent at any time without giving reasons (Art. 7 (3) GDPR). From the time of revocation, we may then no longer process your data. The only exception: we are required by law to retain the data for a certain period of time. Such retention periods exist in particular in tax and commercial law.

Right to complain to the competent supervisory authority

If you believe that we are in breach of the General Data Protection Regulation (GDPR), you have the right to complain to a supervisory authority in accordance with Art. 77 GDPR. You may contact a supervisory authority in the Member State of your residence, place of work or the place where the alleged infringement took place. The right to complain exists alongside administrative or judicial remedies.

Right to data portability

We must hand over data that we process automatically on the basis of your consent or in fulfillment of a contract to you or a third party in a common machine-readable format if you request this. We can only transfer the data to another “data controller” if this is technically possible.

Right to information, deletion, and correction of data

According to Art. 15 GDPR, you have the right to receive information free of charge about which of your personal data we have stored, where the data came from, to whom we transmit the data and for what purpose it is stored. If the data is incorrect, you have a right to rectification (Art. 16 GDPR), and under the conditions of Art. 17 GDPR you may demand that we delete the data.

Right to restriction of processing

In certain situations, according to Art. 18 GDPR, you may demand that we restrict the processing of your data. The data may then - apart from storage - only be processed as follows:

with your consent
for the assertion, exercise or defense of legal claims
to protect the rights of another natural or legal person
for reasons of important public interest of the European Union or a Member State.

The right to restrict processing exists in the following situations:

You have disputed the accuracy of your personal data stored by us and we need time to verify this. The right exists for the duration of the review.
The processing of your personal data is unlawful or was unlawful in the past. The right exists alternatively to the deletion of the data.
We no longer need your personal data, but you need it to exercise, defend or assert legal claims. The right exists alternatively to the deletion of the data.
You have filed an objection pursuant to Art. 21 (1) GDPR and now your interests and our interests must be weighed against each other. The right exists as long as the result of the balancing of interests has not yet been determined.

Hosting and Content Delivery Networks (CDN)

External hosting

Our website is hosted on a server of the following Internet service provider (hoster):

Strato AG
Otto-Ostrowski-Straße 7
10249 Berlin, Germany

Webflow, Inc.
398 11th Street
2nd Floor
San Francisco, CA 94103, USA

Has a data processing agreement been concluded with the hoster or are standard contractual clauses (SCC) in place?

Yes

How do we process your data?

The hoster stores all the data from our website. This includes all personal data that is collected automatically or through entering. This can be in particular: Your IP address, pages accessed, names, contact details and requests, as well as meta and communication data. When processing data, our hoster adheres to our instructions and always processes the data only insofar as this is necessary to fulfill the service obligation to us.

On what legal basis do we process your data?

Since we address potential customers via our website and maintain contacts with existing customers, the data processing by our hoster serves to initiate and fulfill contracts and is therefore based on Art. 6 (1) lit. b) GDPR. In addition, it is our legitimate interest as a company to provide a professional Internet offering that meets the necessary requirements for security, speed and efficiency. In this respect, we also process your data on the legal basis of Art. 6 (1) lit. f) GDPR.

Data collection on this website

Use of cookies

Our website places cookies on your device. These are small text files that are used for various purposes. Some cookies are technically necessary for the website to function at all (necessary cookies). Others are needed to perform certain actions or functions on the site (functional cookies). For example, without cookies it would not be possible to take advantage of a shopping cart in an online store. Still other cookies are used to analyze user behavior or to optimize advertising measures. If we use third-party services on our website, for example to process payment transactions, these companies may also leave cookies on your device when you access the website (so-called third-party cookies).

How do we process your data?

Session cookies are only stored on your device for the duration of a session. As soon as you close the browser, they therefore disappear by themselves. Permanent cookies, on the other hand, remain on your device unless you delete them yourself. This can, for example, lead to your user behavior being permanently analyzed. You can use the settings in your browser to influence how it handles cookies:

Do you want to be informed when cookies are set?
Do you want to exclude cookies in general or for certain cases?
Do you want cookies to be deleted automatically when you close the browser?

If you disable or do not allow cookies, the functionality of the website may be limited.

If we use cookies from other companies or for analysis purposes, we will inform you about this as part of this privacy policy. We also request your consent in this regard when you access our website.

On what legal basis do we process your data?

We have a legitimate interest in ensuring that our online offers can be used by visitors without technical problems and that all desired functions are available to them. The storage of necessary and functional cookies on your device therefore takes place on the legal basis of Art. 6 (1) lit. f) GDPR. We use all other cookies on the legal basis of Art. 6 (1) lit. a) GDPR, provided you give us your consent. You can revoke this at any time with effect for the future. If you have consented to the placement of necessary and functional cookies when requesting consent, these cookies will also be stored exclusively on the basis of your consent.

Cookie consent with Legal Cockpit

What is the Legal Cockpit cookie tool?

Consent management platform (CMP) for obtaining and processing GDPR-compliant consent.

Who processes your data?

Legalcore AG, Reinhardtstr. 7, 10117 Berlin, Germany

Has a data processing agreement been concluded with Legal Cockpit?

Yes

Where can you find more information about data protection at Legal Cockpit?

https://cockpit.legal/datenschutz/

How do we process your data?

We use Legal Cockpit's consent management platform to obtain your consent to store cookies on your device in a data protection compliant manner. When you visit our website and close the Legal Cockpit cookie window requesting consent, the following data is transmitted to the company:

your IP address
information about your browser
information about your terminal device
the time of your visit to the website

In addition, the Legal Cockpit stores a cookie in your browser in order to be able to assign the consent given or its revocation to your browser. All collected data is stored until the cookies are no longer needed, you delete the Legal Cockpit cookie or request us to delete the data. This does not apply only if we are required by law to retain the data.

On what legal basis do we process your data?

We are legally obliged to obtain the consent of our website visitors for the use of certain cookies. In order to fulfill this obligation, we use Legal Cockpit. The legal basis for data processing is therefore Art. 6 (1) lit. c) GDPR.

Server log files

Server log files log all requests and accesses to our website and record error messages. They also include personal data, in particular your IP address. However, this is anonymized by the provider after a short time, so that we cannot assign the data to your person. The data is automatically transmitted to our provider by your browser.

How do we process your data?

Our provider stores the server log files in order to be able to track the activities on our website and to locate errors. The files contain the following data:

browser type and version
operating system used
referrer URL
host name of the accessing computer
Time of the server request
IP address (anonymized if necessary)

We do not combine this data with other data but use it only for statistical analysis and to improve our website.

On what legal basis do we process your data?

We have a legitimate interest in ensuring that our website runs without errors. It is also our legitimate interest to obtain an anonymized overview of the accesses to our website. Therefore, the data processing is lawful according to Art. 6 (1) lit. f) GDPR.

Contact form

You can send us a message via the contact form on this website.

How do we process your data?

We store your message and the information from the form in order to process your request including follow-up questions. This also applies to the contact details provided. We do not pass on the data to other persons without your consent.

How long do we store your data?

We delete your data as soon as one of the following occurs:

Your request has been conclusively processed.
You request us to delete the data.
You revoke your consent to the storage.

This does not apply only if we are required by law to retain the data.

On what legal basis do we process your data?

If your request is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the legal basis of Art. 6 (1) lit. b) GDPR. In all other cases, it is our legitimate interest to effectively process requests directed to us. The legal basis for data processing is therefore Art. 6 (1) lit. f) GDPR. If you have consented to the storage of your data, Art. 6 (1) lit. a) GDPR is the legal basis. In this case, you can revoke your consent at any time with effect for the future.

Inquiry by e-mail, telephone or fax

You can send us a message by e-mail or fax or call us.

How do we process your data?

We store your message as well as your self-made contact details or the transmitted telephone number in order to be able to process your inquiry including follow-up questions. We do not pass on the data to other persons without your consent.

How long do we store your data?

We delete your data as soon as one of the following occurs:

Your inquiry has been conclusively processed.
You request us to delete the data.
You revoke your consent to the storage.

This does not apply only if we are required by law to retain the data.

On what legal basis do we process your data?

Analysis tools and advertising

We use the following tools to analyze the behavior of our website visitors and show you advertisements.

META Pixel

What is META Pixel?

Tool for analyzing user behavior that measures the effectiveness of advertising on Facebook.

Who processes your data?

Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland.

Has a data processing agreement been signed with META Pixel?

Yes

Where can you find more information about data protection at META Pixel?

https://de-de.facebook.com/about/privacy/

On what legal basis do we transfer your data to the USA?

On the basis of the European Commission's adequacy decision and the company's corresponding certification.

How can you prevent data processing?

If you have a Facebook account: Deactivate the "Custom Audiences" remarketing function in the Ad Settings section (https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen).

If you do not have a Facebook account: Disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.

How do we process your data?

We use the META Pixel on our website. The analytics tool helps us learn more about the behavior of visitors to our website after they click on one of our ads on Facebook. This allows us to measure how effective our Facebook ads are and align future advertising efforts with the insights we gain. The data that Facebook collects via the pixel is anonymous to us as the operator of this website. So we cannot identify you as a visitor. However, the data is stored and processed by Facebook. Thus, Facebook establishes a connection to your Facebook account via the pixel and, in addition, uses the data to place advertisements itself within and outside the network (cf. Facebook Data Use Policy). In the course of storage and processing, Facebook also transmits the data to the USA and other third countries.

If you have a Facebook account, you can deactivate the "Custom Audiences" remarketing function in this account in the Advertising Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen.

If you do not have a Facebook account, it is possible to deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

On what legal basis do we process your data?

As a website operator, we have a legitimate interest in effective advertising measures on social networks. The data processing is therefore lawful according to Art. 6 (1) lit. f) GDPR. In the event that you have consented, for example, to the storage of cookies or have otherwise consented to data processing by Facebook, only Art. 6 (1) lit. a) GDPR is the legal basis. You can revoke your consent at any time with effect for the future.

Facebook Conversion API

What is Facebook Conversion API?

User behavior analysis tool that measures the effectiveness of advertising on Facebook

Who processes your data?

Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland

Has a data processing agreement been concluded with Facebook Conversion API?

Yes

Where can you find more information about data protection at Facebook Conversion API?

https://de-de.facebook.com/about/privacy/

On what legal basis do we transfer your data to the USA?

On the basis of the European Commission's adequacy decision and the company's corresponding certification.

How can you prevent data processing?

If you have a Facebook account: Disable usage-based advertising in the Ads Settings section (https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen).

How do we process your data?

We use the Facebook Conversion API on our website. The analytics tool helps us learn more about the behavior of visitors to our website after they click on one of our ads on Facebook. This allows us to measure how effective our Facebook ads are and align future advertising efforts with the insights we gain. The Facebook Conversion API processes personal data such as user IDs, cookies, device IDs, and other identifying information collected by Facebook and third-party vendors. Using this data allows us to better understand our audience and create targeted advertising campaigns. However, the data is also stored and processed by Facebook. Thus, Facebook establishes a connection to your Facebook account and, in addition, uses the data to serve advertisements itself within and outside the network (see Facebook Data Use Policy). During storage and processing, Facebook also transmits the data to the USA and other third countries.

If you have a Facebook account: Disable usage-based advertising in the Ads Settings section (https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen).

If you do not have a Facebook account, you have the option to disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.

On what legal basis do we process your data?

Plugins and tools

Google Fonts (local hosting)

We use fonts from the US company Google on our website. We have installed the fonts locally, so there is no connection to Google's servers when you visit our website.

For more information about Google Fonts, please visit https://developers.google.com/fonts/faq and read Google's privacy policy: https://policies.google.com/privacy?hl=de.

Audio and video conferences

As a company we are in contact with many people: Customers, business partners, service providers, etc. In doing so, we also use so-called online conferencing tools for the exchange, in addition to other means of communication. Information relevant to data protection law on the provider(s) of the tools we use can be found at the end of this section. If you communicate with us via such a tool, not only we, but in particular the provider of the respective tool, process your personal data.

How do we process your data?

Online conference tools collect and store various personal data in order to enable participation in an online conference and its smooth execution. In addition to registration, conference and technical data, this also concerns certain communication content.

Registration data: Your email address and/or phone number and, if applicable, other data you provide when registering for the conference.
Conference data: The start, end as well as duration of your participation in the conference, the number of participants and other metadata about the conference.
Technical data: IP address, MAC address, device ID, device type, operating system and version, client version, camera type, microphone or speaker, and connection type.
Communication content: Cloud recordings, chat/instant messages, voicemails uploaded photos and videos, files, whiteboards and other information shared while using the service.

For details on data processing, please refer to the privacy policy of the respective conferencing tool provider.

How long do we store your data?

As your communication partner, we delete your data on our systems as soon as one of the following occurs:

The purpose of the data processing no longer applies.
You request us to delete the data.
You revoke your consent to the storage.

This does not apply only if we are required by law to retain the data.

Cookies remain on your terminal device until you delete them.

Conference tool providers also store your data for their own purposes. Please ask the providers directly what this means for the duration of the storage of your data.

On what legal basis do we process your data?

If we are already contractually connected or if you would like to conclude a contract with us, we use conference tools to fulfill the contract or to inform you about our services or products. In this respect, the data processing takes place on the basis of Art. 6 (1) lit. b) GDPR. Otherwise, the use of conferencing tools serves the purpose of simple and quick communication, without which we would not be able to run our business efficiently. We therefore also have a legitimate interest in data processing pursuant to Art. 6 (1) lit. f) GDPR. Another legal basis may be your consent. Relevant in this case is Art. 6 (1) lit. a) GDPR. This basis ceases to apply for the future if you revoke your consent.

Which online conference tools do we use?

Zoom

What is Zoom?

Communication platform for video meetings, voice communication, webinars as well as chats via desktop computers, telephones, mobile devices and conference room systems.

Who processes your data?

Zoom Communications Inc, 55 Almaden Boulevard, Suite 600, San Jose, CA 95113, USA.

Has a data processing agreement been concluded with Zoom?

Yes

Where can you find more information about data protection at Zoom?

https://zoom.us/de-de/privacy.html

On what legal basis do we transfer your data to the USA?

Zoom Communications Inc. complies with the European Commission's standard contractual clauses (see https://zoom.us/de-de/privacy.html).

Google Meet

What is Google Meet?

Video conferencing service provided by Google Ireland Ltd.

Who processes your data?

Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Irland

Has a data processing been concluded with Google Meet?

Yes

Where can you find more information about data protection at Google Meet?

https://policies.google.com/privacy?hl=de

On what legal basis do we transfer your data to the USA?

On the basis of the European Commission's adequacy decision and the company's corresponding certification.

Data processing on social media

What is Social Media?

By social media, we mean the social networks on which we have created publicly accessible profiles. You can read below which social networks these are specifically.

Who processes your data?

The respective operating companies of the social networks. You can find the individual operators below under the respective networks.

How is your data processed?

The operators of social networks are generally able to collect and evaluate comprehensive data about the behavior of visitors and users of the network. It is not possible for us to track all processing operations on the social networks we use, which is why further processing operations not listed here may be carried out by the operators of the social networks. You can find more information on this in the terms of use and privacy statements of the respective social networks.

The processing of your data can be triggered by you visiting the website of the social network or our profile page there. Even if you visit a website that uses certain content of the network, e.g. like or share buttons, data may already be transmitted to the operators of the social network. If you yourself are a user of the social network and logged into your user account, your visit to our profile page can be assigned to your account by the operator of the social network. Even if you yourself have not registered a user account or are not logged in, the operator of the network may still collect your personal data, e.g. by recording your IP address or setting cookies. With this data, the operators can create user profiles adapted to your behavior and interests and show you interest-based advertising inside and outside the network. If you are a registered user of the network, the interest-based advertising may also be displayed on all devices on which you are or were logged in.

On what legal basis is your data processed?

Our profiles in the social networks are intended to ensure the broadest possible presence of our company on the Internet. As a company, we have a legitimate interest in this. The data processing is therefore lawful according to Art. 6 (1) lit. f) GDPR.

The data processing operations and analyses carried out by the operators of the social networks themselves may be based on other legal grounds. These must be stated by the operators of the social networks.

Who is responsible for the processing of your data and how can you assert your rights?

If you visit one of our profiles on the social networks, we are jointly responsible with the operator of the respective network for the data processing operations triggered during this visit. In principle, you can assert your rights both against us and against the operator of the respective network.

Despite the joint responsibility with the operators of the social networks, however, our influence on the data processing operations of the respective operator is limited and is primarily based on the operator's specifications.

How long is your data stored?

If we collect data via our profiles in the social networks, these are deleted from our systems as soon as the purpose for storing them no longer applies, you request us to delete them or you revoke your consent to storage. Stored cookies remain on your terminal device until you delete them. Mandatory legal provisions - in particular retention periods - remain unaffected.

We have no influence on how long the operators of the social networks store your data, which the operators collect for their own purposes. You can obtain information on this directly from the operator of the respective social network, e.g. in the respective privacy policy.

Which social media do we use?

Facebook

What is Facebook?
A social network

Who processes your data?
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

Is your data transferred to third countries?
Yes, to the U.S. and also to other third countries.

Where can you find more information about data protection at Facebook?
https://www.facebook.com/about/privacy/

As a Facebook user, where can you adjust your advertising preferences?
As a registered Facebook user, you can adjust your advertising settings in your user account. To do so, click on the following link and log in:

https://www.facebook.com/settings?tab=ads.

Twitter

What is Twitter?
A social network in the form of a micro-blogging platform.

Who processes your data?
Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

Is your data transferred to third countries?
Yes, to the USA

Where can you find more information about data protection at Twitter?
https://twitter.com/de/privacy

As a Twitter user, where can you adjust your advertising preferences?

As a registered Twitter user, you can adjust your privacy settings in your user account. To do so, click on the following link and log in:

https://twitter.com/personalization.

Instagram

What is Instagram?
A social network specializing in photos and videos.

Who processes your data?
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Irland

Is your data transferred to third countries?
Yes

Where can you find more information about data protection at Instagram?
https://help.instagram.com/519522125107875/?helpref=hc_fnav&bc[0]=Instagram-Hilfebereich&bc[1]=Richtlinien%20und%20Meldungen

As a user, where can you adjust your privacy settings?
As a registered Instagram user, you can adjust your privacy settings in your user account. To do so, click the following link and log in:
https://www.instagram.com/accounts/privacy_and_security/